Shipping policy

Shipping Policy

Thank you for choosing Clever3DStudio! We want to ensure you have a seamless and delightful shopping experience. Please take a moment to review our shipping policy:

Processing Time:

  • Orders are typically processed within 2-3 business weeks, excluding recognized US holidays, however this may vary due to the specific order or current order queue.
  • Custom and personalized items may require additional processing time. Please check individual product listings for details.

Shipping Methods:

  • We offer a variety of shipping options during checkout, including standard and expedited services.
  • Shipping costs are calculated based on the weight of your order and the selected shipping method.

Domestic Shipping (United States):

  • Standard shipping usually takes 3-5 business days, this is a generalized estimate, we are unable to specifically speak to the couriers operations.
  • Expedited shipping options are available for faster delivery.

International Shipping:

  • We ship internationally! Shipping times vary by destination. Please note that customs processing may cause additional delays. 

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • Tracking details allow you to monitor the progress of your shipment.

Customs and Duties:

  • For international orders, customers are responsible for any customs and import duties that may apply. Clever3DStudio is not responsible for these fees.

Address Accuracy:

  • Please ensure your shipping address is accurate during checkout. Clever3DStudio is not responsible for items shipped to incorrectly provided addresses.

Lost or Stolen Packages:

  • Clever3DStudio is not responsible for lost or stolen packages. If you have concerns about the security of your delivery, consider selecting a shipping option with package insurance during checkout.

Delays:

  • Unforeseen circumstances, such as weather conditions or postal service disruptions, may cause shipping delays. We appreciate your patience during such instances.

If you have any questions or concerns about your order's shipping, please contact our customer support at info@clever3dstudio.store. Thank you for choosing Clever3DStudio!